Refund policy

✨ Refund & Returns Policy

Last updated: October 7, 2025

At Emberlight Haven, each product is infused with love, intention, and energy — created to support your healing journey. Because of the nature of our handmade and energetic work, we do not accept returns once an item has been received.

🌙 Every order is personally prepared, cleared, and tuned to your unique energy before leaving our space. For this reason — and for hygiene and safety — all sales are final.

If your order arrives damaged or defective, please email info@emberlighthaven.com within 3 days of delivery with photos of the damaged item and packaging. We’ll happily offer a replacement or store credit depending on the situation.

Refunds are not available for:

Digital readings, reports, or Reiki sessions (once begun or delivered)
Subscription boxes after renewal or shipment
Custom or preorder items once production begins
Discounted or promotional items (final sale)

For full details on cancellations, custom orders, and subscription policies, please visit our Purchase Options & Cancellation Policy.

📧 Contact: info@emberlighthaven.com

Refund policy

✨ Refund & Returns Policy

🛍️Orders Disclaimer

✨ Appointment Sessions
Each session is crafted with care and intention—this includes not just our time together, but the energetic preparation, intuitive tuning-in, and setup I do ahead of your appointment. Because of this, payment is due at the time of booking.

Life happens—I get it. If you need to reschedule, please do so at least 24 hours in advance. Missed sessions or no-shows without notice are non-refundable, since the energy and time has already been invested. Thank you for honoring the space we’re creating together.

✨Spiritual Disclaimer

⚖️ Legal Disclaimer

Pet Exposure Disclosure

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Refund policy

✨ Refund & Returns Policy

🛍️Orders Disclaimer

✨ Appointment SessionsEach session is crafted with care and intention—this includes not just our time together, but the energetic preparation, intuitive tuning-in, and setup I do ahead of your appointment. Because of this, payment is due at the time of booking.

Life happens—I get it. If you need to reschedule, please do so at least 24 hours in advance. Missed sessions or no-shows without notice are non-refundable, since the energy and time has already been invested. Thank you for honoring the space we’re creating together.

✨Spiritual Disclaimer

⚖️ Legal Disclaimer

✨ Appointment Sessions
Each session is crafted with care and intention—this includes not just our time together, but the energetic preparation, intuitive tuning-in, and setup I do ahead of your appointment. Because of this, payment is due at the time of booking.